Security of their account is the prime need of each and every user on the internet. Security is a major issue when the users are working on the internet, as the users are often exposed to various threats such as data theft, virus or malware attacks, etc. One of the most recurring issues which the users face is when they forget or lose the password to their account. In such a situation like this, the users can easily connect with BigPond customer service to avail additional assistance for resolving this issue. The users also have the alternative of going through this blog to get a better understanding of the issue.
Method for recovering the password of BigPond email
The process that the users would have to undertake in order to solve this issue is very simple. The steps that the users would have to shadow are as given below:
- The users would have to start with navigating to the official website of BigPond.
- The users then have to access the link of ‘Trouble signing in.’
- Further, the users should then opt for the option which says ‘I don’t know my password.’
- Now the users would have to enter their email address in the given field.
- The users would now have to follow all the on-screen instructions that are provided to them.
The users would also have to cater to certain guidelines while recovering the password of the BigPond account. The guidelines which need to be given attention are as given below:
- It is suggested that the users constantly change the password after a certain interval.
- The password that you create should be a combination of both alphabets and numbers.
- The users should check the email settings and their computer settings at the same time.
- They must ensure that the time and location of the device has been accurately set, if the time does not match with the real-time, they will face malfunctioning.
- The users must also keep a constant check on the browser that they are using; if the browser is outdated, then they would face issues while trying to access their email account.
- The users must make sure that they log out from the email account after using it on another device.
- It is also necessary that the user constantly keeps checking their email account and should also not leave their email account unattended for too long.
If the users undertake the process of changing the password while keeping the above-given steps in mind, then they would effectively be able to solve the issue. The users also have the option of connecting with the BigPond phone number. By connecting with this phone number, the users can avail professional assistance on how to solve this issue. This service is available for use on a 24-hour basis. Moreover, this accessing this service is completely free of charge, which would mean that the users would not have to pay any additional fees for solving this issue.